🐞 Cannot open radial menu with Logitech mouse button

[faximan]

Bug Description

I am trying to get one of the buttons on my Logitech MX Master 4 to act as the Loop trigger key and open the radial menu. I want to use this to trigger different loops without using the keyboard.

I have my Loop trigger key set to Cmd+Opt, and configured Logi Options+ to use that keyboard shortcut. When I press the keys on my keyboard, the radial menu opens. When I press the mouse button, nothing happens. HOWEVER, the mouse is clearly working, because I can hold the mouse button and press only Enter to center the window, just like if I had pressed the trigger keys on my keyboard.

So the issue seems to simply be that the radial menu doesn't open.

Affected Scope

User interface

Steps to Reproduce

1. Configure Logi Options+ to have the same keyboard shortcut as the Loop trigger key.
2. Hold configured mouse button

Reproducibility

Always

Expected vs Actual Behavior

Expected: Radial menu opens when I press the mouse button
Actual: it doesn't

Screen Recordings / Screenshots

Severity

Critical (major functionality broken)

macOS Version

Tahoe 26.6.2

Loop Version

1.4.2

Did You Try the Development Build?

No

Additional Context

No response

Final Checks

• My issue is written in English.
• My issue title is descriptive.
• This is a single bug (multiple bugs should be reported individually).
• I have looked to see if this is a duplicate of another bug report.
• I can help with further investigation.
• I can help with developing a fix for this issue.

[ghaschel]

I have the same issue. But using BetterMouse instead of Logi Options +

[diverqent]

I have the same issue. But using BetterMouse instead of Logi Options +

I have the same mouse and use BetterMouse instead of Logi Options+ as well, and have no issues.
My Loop trigger key is actually also mapped to the same button as OP (the haptic sense panel), using the default trigger key fn. All works as intended.

I have no clue if Logi Options+ treats this any different but I'm not sure this is a Loop issue.

@faximan I noticed from your screenshot that within Loop you have set it to ⌘ + ⌥, whereas in Logi Options+ you have set it to ⌥ + ⌘. In practice, that shouldn't matter of course, but maybe Logi Options+ treats that differently?

[faximan]

@faximan I noticed from your screenshot that within Loop you have set it to ⌘ + ⌥, whereas in Logi Options+ you have set it to ⌥ + ⌘. In practice, that shouldn't matter of course, but maybe Logi Options+ treats that differently?

Nicely spotted, but this does not seem to make a difference unfortunately. My bet is on some difference between BetterMouse and Logi Options+.